FAQs
Can I cancel my order after I've made a purchase on the website?
We offer immediate order cancellations if the item has yet to be shipped. So if you change your mind within that time - send us an email and we'll cancel and refund you in full as soon as we receive your request.
How do I return or exchange an item?
Unworn and unwashed merchandise can be returned within 15 days of your order delivery date. Returns must be in their original condition to be accepted. Please send an email to info@khodefancy.com detailing your order number and the reason for your return. Shipping address for returns will be provided once we review your email.
Please review our refund/exchange policy HERE for more details.
What types of Payment do you accept?
We accept all Payments by Visa, MasterCard, and American Express.
What are your shipping options?
Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.
What if the item I ordered arrived broken or damaged?
If you received an incorrect or damaged item please contact us immediately to get a replacement or refund. We will send you a shipping label to have the faulty/incorrect item shipped back. Please note that you must contact us within 3 days after receipt.
Please review our refund/exchange policy HERE for more details.